Solution Confirmed for Vident iAuto702 Pro “Cannot Detect SD Card and Serial Number”

Some customers give VidentShop online technical support engineer feedback that they installed Update Client and registered for their Vident iAuto702 Pro, but when they want to update the software, it doesn’t display any updated infomation or messages on the screen. They tried  many times to exit and login to the service tool again, but it cannot work normally either, and what’s even worse the SD card and serial number also cannot be detected. How can they fix this problem? We promise to provide the best after-sale service to all customers. So here below shares the solution.

The SD card cann’t be read by the computer successfully.
Please use one pen or another tool to open the card reader and check if the TF card is inserted incorrectly way as below.

Then insert it again and connect to the computer to update.

Here is the picture demonstration to show how to do it:

VIDENT iAuto702 Pro purchase link: